Privacy Statement

Imaging Associates, Inc does not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information that we collect online unless we have your permission. Any Personally Identifiable Information you provide to us will be used for your purchase.

If you would like to receive via email the following, please check the box:

  1. Promotional Information on products
  2. Special offerings on Products
  3. News about Imaging Associates


Imaging Associates will ship product the same day as ordered as long as order is placed by 2:00 pm Eastern Time( standard or daylight savings) and product is available.

UPS Ground will be used unless otherwise specified by customer.

Sales Tax

Sales tax will be added to invoice for the states of North Carolina and Florida. Customers whose shipments are to other states will be responsible to pay the use tax directly to the states where product was received.


Online orders are to be prepaid with a credit card. Imaging Associates accepts Visa, MasterCard, Discover and American Express for US orders. No Internationally issued cards are accepted.

International customers will need to contact Imaging Associates when placing orders.

Returns and Refunds

Imaging Associates needs to be notified with 72 hours of any type of return. A RMA number will need to issued to customer before any product is returned. The RMA number must appear on the outside of the box. Product has to be in the original packaging, all manuals, accessories, warranty cards have to be included in return and placed in outer protective shipping box. Returns have to be back within 10 days of the delivery date to customer. No freight charges are non-refundable.

Defective products are handled in accordance with individual manufacturer’s policy. When manufacturer permits, defective products will be exchanged at full value; otherwise they are referred for warranty repair.

Special order items or closeout items are non-returnable.

Return products are subject to a 30% restocking fee.

Refunds will be issued back onto the original credit card used in the transaction.

International Customers

Please contact Imaging Associates directly to place order and make payment arrangements.