Frequently Asked Questions

Sony UP-25MD Sony’s new A6 Color Analog printer that replaces both the UP-20 & UP-21MD printers. Sony UPD25MD Sony’s new A6 Color Digital printer that replaces the UPD23MD. Sony UP-55MD Sony’s A5 Color Analog printer with 8 frames of memory. Sony UP-D55MD Sony’s A5 Color Digital printer with 8 frames of memory.
“Used Equipment” has no standard of control. Brokers sell equipment back and forth in the market and sometimes never actually see what they represent. “Reconditioned /Refurbished” equipment is always purchased, brought back to our main facility in Charlotte, NC where it undergoes extensive testing, repairs, upgrades, and re-configured to meet the current need of the customer. That is to say, working 100% technically and looking cosmetically brand new as well.
Sony DVO-1000MD – the DVD authority on medical image recording Sony recommends that you use consumer grade DVD+RW media to work with the DVO-1000MD Medical Grade Recorder.
Shelf life for the B&W thermal print media is 3 years storage and 5 years printed. Shelf life for Color print media is 2 years storage and 30 years printed.
Sony LMD-1530MD 15” LCD Medical Grade Monitor Sony LMD-1950MD 19” LCD Medical Grade Monitor Sony LMD-2140MD 21” LCD Medical Grade Monitor Sony LMD-2450MD 24” Full HD Widescreen Medical LCD Monitor Sony LMD-3250MD 32” Full HD Widescreen Medical LCD Monitor Panasonic EJ-MLA32U-W 32” Full HD Widescreen Medical Monitor Panasonic EJ-MLA37U-W 37” Full HD Widescreen Medical Monitor
Most “In-Service/Application” training is done by our consultants that have experience with a particular brand or model system. We have a network of registered, qualified, and experienced technicians that can instruct and train your staff on setting up initially and using any system.

Black & White Media

Sony and Mitsubishi engineers respectively develop digital/video printers and print media with carefully matched gray scale characteristics to provide the best possible image transfer quality. Sony printing paper is configured in several layers, with each layer playing an essential role in the printing process. Sony print media minimizes the number of harmful ions contained within the paper. These can attack the material of the thermal head and eventually shorten its working life.

Color Media

The stiffness and friction characteristics of the Sony & Mitsubishi media are very carefully matched to their respective printers for reliable paper feeding. This provides vital compatibility between printer and media. Sony & Mitsubishi media are designed to avoid the paper sticking to the ink ribbon which is important in avoiding paper jams and wrinkling of the ribbon. Most importantly, Sony & Mitsubishi have a built-in anti-static layer to minimize the build-up of electrostatic energy during the printing process. This anti-static property is essential to avoid an accumulation of electrostatic energy which can result in an electric spark and possible damage to the electronic components of the thermal printing head.